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QUESTIONS & ANSWERS

1 – Is every Sitram cookware non-stick?

Yes, our products are coated 2 layers non-stick coating.

2 – How can I select one range for my kitchen?

You can call us or email us and let us know the concept of your kitchen, member of your family and your food preference etc. Our professional team are glad to recommend the most suitable range just for you.

3- Can I recoat a scratched non-stick pan?

No, the non-stick coating must be applied during the initial manufacturing process.

4-How to use and care stainless steel utensils?

Put water or food in the pan before you start the fire, dry the pan after you finish using it. Please find more details in USE & CARE.

5-What kind of spatula can I use for Sitram cookware?

All type of spatulas are suitable except for iron ones, which might break the coating layers.

6-How can I use a stainless steel pan for a long time without stain?

When using stainless steel pans, please remember to wipe the bottom of the pan so that no stain will be left on.

7 - Can stains on the stainless steel pan be removed?

Yes, you may use soft sponge to remove them with a little bleach cleaning.

8 – Is Sitram cookware oven and dishwasher proof?

Yes, some products may not allowed to put on induction, but oven and dishwasher use is fine.

9- What is the good way to clean the pan?

The pan must be cleaned each time after you use it with a soft sponge, which will be the easiest way to remove any oil that stay on the surface.

10 - Is it possible to cook without oil or fat?

Yes. Cooking without oil or fat is fine; please feel free to choose our non-stick utensils.

11- What to do if the pressure cooker does not move up?

This is normal for the first few minutes of heating. If this condition remains unchanged, then the heat is turned up to the highest position. The quantity of liquid inside the pressure cooker is sufficient. You can turn off the gas for a while and try again.